sgrc tourism app - C7 Caribbean

Effective Date: [August 28, 2018] Thank you for your interest in applications, websites, content, products and services (the “Services”) made available by Sangre Grande Tourism, and its subsidiaries and affiliates (collectively, “we”, or “us”).

This Policy discusses the information that we gather from our customers on the Services, how we use and disclose such information, and the steps we take to protect such information. By using the Services, you consent to the privacy practices described in this Policy. This Policy is incorporated into and is subject to the Terms and Conditions.

Sangre Grande Tourism collects information about you when you use our Services and through other interactions and communications you have with us.

SCOPE AND APPLICATION
This Privacy applies to persons anywhere in the world who use our apps or Services to source accommodation, food and beverage, tourist services, festivals and events venues, sites, transportation, education and training, emergency contacts and events in Sangre Grande (“Users”).

COLLECTION OF INFORMATION

INFORMATION YOU PROVIDE TO US
We collect information you provide directly to us, such as when you create or modify your account, request services, contact customer support, or otherwise communicate with us. This information may include: name, email, phone number, Home and work addresses, uploaded pictures, items and quantities requested, delivery notes, and other information you choose to provide.

INFORMATION WE COLLECT THROUGH YOUR USE OF OUR SERVICES
When you use our Services, we collect information about you in the following general categories:

Transaction Information: We collect transaction details related to your use of our Services, including the type of service requested, date and time the service was provided, amount charged, product supplied, and other related transaction details. Additionally, if someone uses your promo code, we may associate your name with that person.
Device Information: We may collect information about your mobile device, including, for example, the hardware model, operating system and version, software and file names and versions, preferred language, unique device identifier, advertising identifiers, serial number, device motion information, and mobile network information.
Call and SMS Data: Our Services facilitate communications between Users and our delivery drivers (“Driver”). In connection with facilitating this service, we receive call data, including the date and time of the call or SMS message, the parties’ phone numbers, and the content of the SMS message.
Log Information: When you interact with the Services, we collect server logs, which may include information like device IP address, access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and the third-party site or service you were using before interacting with our Services.

IMPORTANT INFORMATION ABOUT PLATFORM PERMISSIONS
Most mobile platforms (iOS, Android, etc.) have defined certain types of device data that apps cannot access without your consent. Each of these platforms have different permission systems for obtaining your consent. For example, the iOS platform will alert you the first time the Sangre Grande Tourism app wants permission to access certain types of data and will let you consent (or not consent) to that request. Android devices will notify you of the permissions that the Sangre Grande Tourism app seeks before you first use the app, and your use of the app constitutes your consent.

INFORMATION WE COLLECT FROM OTHER SOURCES
We may also receive information from other sources and combine that with information we collect through our Services. For example:

If you engage with a separate app or website that uses our API (or whose API we use), we may receive information about you or your connections from that site or app.

USE OF INFORMATION
We may use the information we collect about you to:

Provide, maintain, and improve our Services, including, for example, to facilitate payments, send receipts, provide products and services you request (and send related information), develop new features, provide customer support to Users, authenticate users, and send product updates and administrative messages.
Perform internal operations, including but not limited to, to prevent fraud and abuse of our Services; to troubleshoot software bugs and operational complications; to conduct data analysis, testing, and research; and to monitor and evaluate usage and activity patterns.
Send you communications we think will be of interest to you, including information about products, services, promotions, news, and events Sangre Grande Tourism and other companies, where permissible and according to local applicable laws; and to process contest, sweepstake, or other promotion entries and fulfill any related awards.
Personalize and improve the Services, including to provide or recommend features, content, social connections, referrals, and advertisements.

SHARING OF INFORMATION
We may share the information we collect about you as described in this Policy or as described at the time of collection or sharing, including as follows:

THROUGH OUR SERVICES
We may share your information:

With third parties to provide you a service you requested through a partnership or promotional offering made by a third party or us
With the general public if you submit content in a public forum, such as blog comments, social media posts, or other features of our Services that are viewable by the general public
With third parties with whom you choose to let us share information, for example other apps or websites that integrate with our API or Services, or those with an API or Service with which we integrate.

OTHER IMPORTANT SHARING
We may share your information:

With Sangre Grande Tourism subsidiaries and affiliated entities that provide services or conduct data processing on our behalf, or for data centralization and / or logistics purposes
With vendors, consultants, marketing partners, and other service providers who need access to such information to carry out work on our behalf
In response to a request for information by a competent authority if we believe disclosure is in accordance with, or is otherwise required by, any applicable law, regulation, or legal process
With law enforcement officials, government authorities, or other third parties if we believe your actions are inconsistent with our Terms of Use or other policies, or to protect the rights, property, or safety of Sangre Grande Tourism or others
In connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company
If we otherwise notify you and you consent to the sharing
In an aggregated and/or anonymized form which cannot reasonably be used to identify you.

SOCIAL SHARING FEATURES
The Services may integrate with social sharing features and other related tools which let you share actions you take on our Services with other apps, sites, or media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the social sharing service. Please refer to the privacy policies of those social sharing services for more information about how they handle the data you provide to or share through them.

ANALYTICS AND ADVERTISING SERVICES PROVIDED BY OTHERS
We may allow others to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs, and other technologies to identify your device when you visit our site and use our Services, as well as when you visit other online sites and services. We also use Google Analytics to collect and process certain analytics data; Google, Inc. (“Google”) provides some additional privacy options described at www.google.com/policies/privacy/partners/.

ACCOUNT INFORMATION
You may correct your account information at any time by logging into your online or in-app account. If you wish to cancel your account, please email us at ledsgrc@gmail.com. Please note that in some cases we may retain certain information about you as required by law, or for legitimate business purposes to the extent permitted by law. For instance, if you have a standing credit or debt on your account, or if we believe you have committed fraud or violated our Terms, we may seek to resolve the issue before deleting your information.

ACCESS RIGHTS
Sangre Grande Tourism will comply with individual’s requests regarding access, correction, and/or deletion of the personal data it stores in accordance with applicable law.

LOCATION INFORMATION
We request permission for our app’s collection of precise location from your device per the permission system used by your mobile operating system. If you initially permit the collection of this information, you can later disable it by changing the location settings on your mobile device. However, this will limit your ability to use certain features of our Services. Additionally, disabling our app’s collection of precise location from your device will not limit our ability to collect service location information from a User’s device nor our ability to derive approximate location from your IP address.

PROMOTIONAL COMMUNICATIONS
You may opt out of receiving promotional messages from us by following the instructions in those messages. If you opt out, we may still send you non-promotional communications, such as those about your account, about Services you have requested, or our ongoing business relations.

GEO-LOCATION TERMS
The Services include and make use of certain functionality and services provided by third-parties that allow Us to include maps, geocoding, places and other content from Google or third-party vendors like Google, as part of the Services (the “Geo-Location Services”). Your use of the Geo-Location Services is subject to Google’s then current Terms of Use for Google Maps/Google Earth (http://www.google.com/intl/en_us/help/terms_maps.html) and by using the Geo-Location Services, You are agreeing to be bound by Google’s Terms of Use or relevant terms from other third party providers.

CHILDREN’S PRIVACY
We provides the Services to a general adult audience and are not directed to children under the age of 18, and we do not knowingly collect personal information from children under the age of 18 without obtaining parental consent. Connection with storage and processing of data, fulfilling your requests, and providing the services associated with the Services. By providing any information, including personal information, on or through the Services, you consent to such transfer, storage, and processing.

DATA SECURITY
We use certain physical, organizational, and technical safeguards that are designed to improve the integrity and security of personal information that we collect and maintain. Please be aware that no security measures are perfect or impenetrable and thus we cannot and do not guarantee that your information will not be accessed, viewed, disclosed, altered, or destroyed by breach of any of our physical, technical, or organizational safeguards.

CHANGES TO THE POLICY
We reserve the right, at our discretion, to change this Policy on a going-forward basis at any time. Please check this Policy periodically for changes. Modified Policy becomes effective upon its publication. If we make material changes to this Policy, we will attempt to provide you reasonable notice before such changes become effective. By continuing using the Services, you agree to be bound by the updated, amended, or modified Policy. If you do not agree to be bound by the modified Policy, you must immediately cease your use of the Services. Disputes arising under this Policy will be resolved in accordance with the version of this Policy that was in effect at the time the dispute arose.

CONTACT US
If you have any questions about this Privacy Statement, please contact us at ledsgrc@gmail.com, or write us at Sangre Grande Regional Corporation, Ramdass Street, Sangre Grande, Trinidad.

If you have any questions about this Privacy Statement, please contact us at ledsgrc@gmail.com, or write us at Sangre Grande Regional Corporation, Ramdass Street, Sangre Grande, Trinidad.